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The James Chicago in Chicago, IL

55 East Ontario StreetChicago, IL 60611
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Situated just one block from Magnificent Mile, this upscale hotel offers chic accommodations just steps from Chicago’s top attractions. Along with complimentary Wi-Fi, 42-inch flat-screen TVs and Nintendo Wiis, guests can enjoy on-site dining at a David Burke steakhouse and cocktail lounge, complimentary office space, access to 24-hour exercise and business centers, a spa, and more.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Breakfast (surcharge)
  • Business Center
  • Coffee Shop or Café
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Express Checkout
  • Fitness Facilities (24 Hours)
  • Health Spa/Massage
  • Internet Access in Public Areas (free)
  • Non-Smoking Rooms
  • Parking (surcharge)
  • Pet Friendly
  • Porter/Bellman
  • Restaurant on Property
  • Room Service
  • Smoke-free Property
  • Valet Parking
  • Wedding Services
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from The James Chicago
Check-In: 2:00pm Check-Out: 2:00pm

Property Location
With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Chicago Place Mall. This 4.5-star hotel is close to Hancock Tower and Millennium Park.

Make yourself at home in one of the 297 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and complimentary toiletries. Conveniences include phones, as well as safes and complimentary weekday newspapers.

Rec, Spa, Premium restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

Grab a bite at one of the hotel's 2 bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting room.

•Breakfast fee: USD 13 per person (approximately)
•Valet parking fee: USD 65 per day (in/out privileges)
•Pet fee: USD 75 per accommodation, per stay. Dogs & Cats only, 2 per room (up to 25 lbs)

Minimum check-in age is 18 years.

Reserve Chicago Customer Reviews

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TripAdvisor Reviews
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Mark G
"Nice hotel staff very polite "
TripAdvisor user rating 4 out of 5
Reviewed March 23, 2017 NEW
We stayed here for a week in January, the hotel has a spa and restaurant but beware the restaurant isn't cheap however the steak was the best I have tasted in the USA. The staff were amazing only too happy to help out and the concierge when we pulled up was right on point.
TripAdvisor user image
Richmond, Virginia
"Great night in Chicago with the Guys!"
TripAdvisor user rating 5 out of 5
Reviewed March 23, 2017 NEW
This is my second stay at The James and it was great! There were 3 of us and we decided to get a Loft King Suite, it has 2 beds, a king bed and a day bed with a projector/sound system. Jason at the door greeted us, asked if we needed help with the bags and proceeded to help us up the stairs. Right now they are under renovation and it was great to have a doorman that was so attentive. He also helped us with out bags at check out too, both times he had a great personality! Jean-Luc and Traian were at the desk to check in and they were both good at their work. They helped get us our room keys, explain the hotel, and they both had some fun during the process. We went to the room and were very impressed, especially with the in-house tablet!! This system was easy to use and made ordering room service a snap. We loved the location and could walk to everything. Thank you for the great stay and I cannot wait to come back after the renovation!!
TripAdvisor user image
Saint Charles, Illinois
TripAdvisor user rating 5 out of 5
Reviewed March 23, 2017 NEW
We had a great time in the penthouse suite - it was a perfect size to have our girls night in! I looked all over the city for a room with a nice size couch and a dining area - this room was truly a perfect fit. The bathroom is huge and gorgeous, the sliding room divider is very cool, and the wet bar area was perfect. Couldn't have asked for better! Hotel staff was ALL very friendly as well! Thanks for everything!
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Milwaukee, Wisconsin
"Terrific Location"
TripAdvisor user rating 4 out of 5
Reviewed March 22, 2017 NEW
First the pros: 1. Great location! Near Michigan ave (1 block), Eataly (1 block), a decent Mexican place next door and a Trader Joes and Starbucks across the street. Close to a lot of great restaurants and shopping, including a highly acclaimed steakhouse in-house! 2. Staff is friendly, attentive. 3. Rooms are modern and well equipped. More outlets than any other room I've stayed in. 4. Free wifi that is decent. No upgrades required. Cons: 1. Being remodeled, so lobby is temporary. Should be resolved soon (March/April 2017) 2. Mini bar is massive and full of stuff, including alcohol. I asked the mini-bar server to remove the items, and was told there was a $25-$35 charge. People who wrestle with alcoholism be aware. I think it is a reasonable request to ask that alcohol be reomoved without charge. 3. Communication. I used the room's tablet (cool techy touch!) to schedule a 5:15AM wake up call. The desk then called me to ask when I wanted the wake up call, as the technology is not quite connected. My meeting was cancelled, so I called the front desk and cancelled my 5:15AM wake up call. Still got a 5:15AM wake up call. No big deal, but keeps me from giving a higher rating Once remodeling is done, I'd be happy with a little higher rating. I booked it in Hotwire for about 30% less than their own website and any other travel site.
TripAdvisor user image
Raleigh, North Carolina
"4-Star Hype, 2-Star Experience "
TripAdvisor user rating 2 out of 5
Reviewed March 18, 2017 NEW
I was not pleased with my overall experience at this hotel. The service was friendly & welcoming, but the rooms were not clean! Needless to say, this put a damper on my Birthday treat. The chocolate-covered strawberries amenity was a nice touch. However, my initial room & bathroom were not clean. Upon request & showing associate the room, I was moved to Rm. 1718. This move was not an improvement. There were spots on the couch, walls & carpet. The bathroom toilet was unclean, along w/stains around slow drain in tub. Bathroom robe was dingy & frayed, and the ironing board cover was filthy. I typically request an extra sheet for additional ironing board padding, but I opted not to use. If I could've checked into another hotel, I would've, but no availability. Instead, I just cleaned bathroom myself!! This hotel claimed to be 4-Star! NOT! The dated room was 2-Star, and that's being generous. I've stayed at a 2 1/2 hotel with better offerings - like cleanliness; 4-Star hotels with 5-Star offerings. No matter the hotel rating, it doesn't matter if the place isn't clean . And, this wasn't. BIG disappointment and waste of money.