The James Chicago in Chicago, IL

55 East Ontario StreetChicago, IL 60611
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Situated just one block from Magnificent Mile, this upscale hotel offers chic accommodations just steps from Chicago’s top attractions. Along with complimentary Wi-Fi, 42-inch flat-screen TVs and Nintendo Wiis, guests can enjoy on-site dining at a David Burke steakhouse and cocktail lounge, complimentary office space, access to 24-hour exercise and business centers, a spa, and more.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • Stay connected with complimentary WiFi.
  • Valet parking only.
  • A 100% smoke-free hotel property.
  • Pet-friendly accommodations available.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Express Checkout
  • Bar/Lounge
  • Non-Smoking Rooms
  • Pet Friendly
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Health Spa/Massage
  • Wedding Services
  • Porter/Bellman
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Fitness Facilities (24 Hours)
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from The James Chicago
Check-In: 2:00pm Check-Out: 2:00pm

Property Location
With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Chicago Place Mall. This 4.5-star hotel is close to Hancock Tower and Millennium Park.

Make yourself at home in one of the 297 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and complimentary toiletries. Conveniences include phones, as well as safes and complimentary weekday newspapers.

Rec, Spa, Premium restaurants
Quench your thirst with your favorite drink at a Amenities or stay in and take advantage of 24-hour room service. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

Grab a bite at one of the hotel's 2 bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting room.


  • Breakfast fee: USD 13 per person (approximately)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay. Dogs & Cats only, 2 per room (up to 25 lbs)

Minimum check-in age is 18 years.

Reserve Chicago Customer Reviews

Have you been to The James Chicago? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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"Not the James I remember"
TripAdvisor user rating 4 out of 5
Reviewed December 08, 2018 NEW
I have stayed at the James twice before. Both times the vibe was excellent. Great bar, great steakhouse at night and good breakfast in the morning. Well, that's all gone now. The restaurant is only open limited hours and the bar was closed at 9:30PM on a Saturday night. The staff was excellent, but the doormen were few and far between and the front desk didn't seem to know what events were going on. The concierge is gone as well. I hope The James can get back to it's former vibe quickly.
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"Weekend girls trip with my daughter and mom"
TripAdvisor user rating 4 out of 5
Reviewed December 06, 2018 NEW
Great stay, great value. The location was perfect for access to everything we wanted to do. The area was safe and clean. The hotel staff was friendly and helpful and the hotel had all the amenities and comfort we needed.
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"Love it"
TripAdvisor user rating 5 out of 5
Reviewed November 30, 2018 NEW
I had some reservations about this hotel when I read the previous reviews but I really enjoyed my stay with the James. They offer a fantastic range of amenities including kettle, hairdryer, safe, iron and ironing board and a tablet in the room. The room is spacious and the bed is comfy. Clean toilet with good water pressure. Shampoo, conditioner, shower gel and lotion are also provided. Some of the fixtures are a bit dated but they worked well and that's all that matters. Although there were some sirens that can be heard through out the night, they were not really that loud. Loved the complimentary coffee and mini muffins in the morning. The hotel location is great and close to most restaurants and shops. I will definitely come back to the James in the future
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Kari D
"Great Location/Dingy Rooms"
TripAdvisor user rating 2 out of 5
Reviewed November 29, 2018 NEW
The rooms were dark and dingy. Great location but I felt like we were in a Super 8 rather than a 4.5 star hotel. The carpet was stained and the paint was chipping. Certainly not what I had expected. Check in was smooth and the doormen were friendly.
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Anna R
London, United Kingdom
"Excellent stay in perfect location"
TripAdvisor user rating 5 out of 5
Reviewed November 27, 2018 NEW
We stayed at The James for four nights in November and loved it. The location couldn't be better, the room was big with all the amenities we needed and in great condition. The dining experience was also great - brilliant brunch options.
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The James Chicago is located at 55 East Ontario StreetChicago, IL 60611
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Frequently Asked Questions about The James Chicago

How many rooms are in the hotel? 
The James Chicago boasts 297 guestrooms.

Is WiFi available?

What parking options are offered for guests?
Guests may use the valet parking option for $65 per day with in/out privileges.

Is the hotel pet-friendly?
Yes. Guests bringing pets will be charged a one time $75 cleaning fee.

Can I request a smoking room?
No. This is a non-smoking property.

Does the hotel offer airport transportation?

Will my room include a refrigerator and/or microwave?

Will my room include a safe?