The James Chicago in Chicago, IL

55 East Ontario StreetChicago, IL 60611
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$275.76 $193.06
You Save: $82.70
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Situated just one block from Magnificent Mile, this upscale hotel offers chic accommodations just steps from Chicago’s top attractions. Along with complimentary Wi-Fi, 42-inch flat-screen TVs and Nintendo Wiis, guests can enjoy on-site dining at a David Burke steakhouse and cocktail lounge, complimentary office space, access to 24-hour exercise and business centers, a spa, and more.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Breakfast (surcharge)
  • Business Center
  • Coffee Shop or Café
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Express Checkout
  • Fitness Facilities (24 Hours)
  • Health Spa/Massage
  • Internet Access in Public Areas (free)
  • Non-Smoking Rooms
  • Parking (surcharge)
  • Pet Friendly
  • Porter/Bellman
  • Restaurant on Property
  • Room Service
  • Smoke-free Property
  • Valet Parking
  • Wedding Services
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from The James Chicago
Check-In: 2:00pm Check-Out: 2:00pm

Property Location
With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Chicago Place Mall. This 4.5-star hotel is close to Hancock Tower and Millennium Park.

Make yourself at home in one of the 297 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and complimentary toiletries. Conveniences include phones, as well as safes and complimentary weekday newspapers.

Rec, Spa, Premium restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

Grab a bite at one of the hotel's 2 bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting room.

•Breakfast fee: USD 13 per person (approximately)
•Valet parking fee: USD 65 per day (in/out privileges)
•Pet fee: USD 75 per accommodation, per stay. Dogs & Cats only, 2 per room (up to 25 lbs)

Minimum check-in age is 18 years.

Reserve Chicago Customer Reviews

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TripAdvisor Reviews
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Marina del Rey, California
"Little Gem on the Magnificent Mile!"
TripAdvisor user rating 4 out of 5
Reviewed June 23, 2017 NEW
Fantastic boutique hotel in an awesome location steps from Michigan Ave. So close to great restaurants and shopping. The room was very clean and comfortable. Nothing fancy, but everything you need. There is a small bar and restaurant in the hotel, which was great to grab a drink after a full day of shopping or conferencing! Would absolutely stay again.
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Rimini, Italy
"Wish I could've loved The James"
TripAdvisor user rating 3 out of 5
Reviewed June 23, 2017 NEW
Came to The James just for one night before my flight back to Europe so I didn’t have the chance to enjoy this place as much as I would have loved to. Anyway, I was pretty excited about my stay as I really had high expectations due to the amazing reviews of the hotel. Location is perfect, right in the heart of Chicago, with the Magnificent Mile just around the corner and plenty of shopping, restaurants and bars within walking distance. There’s also a Trader Joe’s across the street which might be convenient. The hotel itself is nice but there’s no “WOW” effect. Lots of white and neutral colors around, which is something I usually like, but the style and the decor didn’t impress me. The lobby is quite average for this kind of hotel and so are the rooms. I liked the wet bar (there’s also complimentary purified water) and really enjoyed the super comfy bed after a long day walking around the city, but in the end I didn’t fall in love with this place. The bathroom was super tiny, and if you want some view make sure to ask for a room facing the street, otherwise you’ll be watching all the other rooms (and be watched too, so you should close those curtains in order to have some privacy). Talking about the service, we were not in the room much and we're not needy people, so our few interactions with staff was the front desk at check-in/out and valet (the overnight parking is quite pricey). Both were great, and also the room was clean so no complaints. Anyway, don’t get me wrong, we had a good stay but maybe my expectations were too high and in the end I didn’t fell in love with The James and it didn’t leave me wanting to go back.
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Janice C
Brisbane, Australia
"A Great Stay!"
TripAdvisor user rating 5 out of 5
Reviewed June 23, 2017 NEW
We had 3 nights here, the hotel's location is good and the rooms are big. Not far from the subway and there is a Trader Joe's just over the road. The most comfortable bed and pillows ever and the shower pressure is great. Definitely worth a stay.
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Phoenix, Arizona
"Best Hotel Ever"
TripAdvisor user rating 5 out of 5
Reviewed June 22, 2017 NEW
This is my new favorite hotel. It is posh and beautiful. The rooms not only equiped with everything you want, but even things most hotels don't stock like water in a carafe and shampoo, conditioner, and body soap (really nice stuff), The staff is so friendly and helpful. They directed me on how to take the subway back to the airport, and their directions were perfect. The hotel is just steps away from Michigan Ave and all the shopping and restaurants. There is a Trader Joes right across the hotel, and Eately is just behind it one block. The hotel is quiet at night. I stayed here by myself for two nights (single, female) and I felt really safe and well taken care of. I cannot wait to stay here again. Simply one of the most outstanding hotels I have ever stayed at.
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Lexington, Massachusetts
"Great location, cool space, will return"
TripAdvisor user rating 4 out of 5
Reviewed June 22, 2017 NEW
My daughter and I stayed here two nights; we flew in from Boston as she's dancing with Joffrey Academy this summer. The hotel is very convenient to Michigan Ave and around the corner from Eataly. I have stayed at the Langham before and loved it, but I couldn't justify the price differential for this trip. This hotel was a great value, has a cool vibe and a friendly staff. I am returning when I pick her up in July and would recommend it without hesitation to friends and family.