The James Chicago in Chicago, IL

55 East Ontario StreetChicago, IL 60611
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Situated just one block from Magnificent Mile, this upscale hotel offers chic accommodations just steps from Chicago’s top attractions. Along with complimentary Wi-Fi, 42-inch flat-screen TVs and Nintendo Wiis, guests can enjoy on-site dining at a David Burke steakhouse and cocktail lounge, complimentary office space, access to 24-hour exercise and business centers, a spa, and more.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • Stay connected with complimentary WiFi.
  • Valet parking only.
  • A 100% smoke-free hotel property.
  • Pet-friendly accommodations available.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Breakfast (surcharge)
  • Business Center
  • Coffee Shop or Café
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Express Checkout
  • Fitness Facilities (24 Hours)
  • Health Spa/Massage
  • Internet Access in Public Areas (free)
  • Non-Smoking Rooms
  • Parking (surcharge)
  • Pet Friendly
  • Porter/Bellman
  • Restaurant on Property
  • Room Service
  • Smoke-free Property
  • Valet Parking
  • Wedding Services
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from The James Chicago
Check-In: 2:00pm Check-Out: 2:00pm

Property Location
With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Chicago Place Mall. This 4.5-star hotel is close to Hancock Tower and Millennium Park.

Make yourself at home in one of the 297 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and complimentary toiletries. Conveniences include phones, as well as safes and complimentary weekday newspapers.

Rec, Spa, Premium restaurants
Quench your thirst with your favorite drink at a Amenities or stay in and take advantage of 24-hour room service. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

Grab a bite at one of the hotel's 2 bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting room.


  • Breakfast fee: USD 13 per person (approximately)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay. Dogs & Cats only, 2 per room (up to 25 lbs)

Minimum check-in age is 18 years.

Reserve Chicago Customer Reviews

Have you been to The James Chicago? Share your knowledge and be the first to review this.
TripAdvisor Reviews
TripAdvisor user image
"Lovely boutique hotel"
TripAdvisor user rating 5 out of 5
Reviewed October 17, 2017 NEW
Such a lovely boutique hotel! Comfy beds, modern, impeccably clean rooms, and fantastic amenities like free wifi and a great gym and spa. This was the second time I've stayed at The James in Chicago and I'm so glad I did. I even enjoyed a fabulous massage this time and couldn't recommend it more. My only negative feedback would be that the hotel advertises a happy hour deal at their bar (which in hindsight was never honored when I had a glass of wine during the special hours) and also a $10 daily credit towards food or beverages at their Primehouse restaurant (as part of their $14.95 hotel facility fee) which was never honored on my bill. I had to ask about it upon check-out, and was eventually credited...but having to even ask felt very awkward. I didn't want to be cheap, but If you advertise it on your website, it should be honored without having to inquire. Strangely details about the Hotel Facility Fee also drop off on the mobile version of the James Hotel I wonder if this is something they are trying to phase out? Anyway...these little glitches weren't enough to ruin my stay and I would definitely return to this perfectly situated property again and again.
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Miami, Florida
"Magnificent magnificent magnificent "
TripAdvisor user rating 5 out of 5
Reviewed October 15, 2017 NEW
We were in town for work and fun. The hotel is beyond accommodating. We have the kids there and they took such an incredible care of us. We had a very cool room with a media room and oversized bed. Not sure why but so glad we did. The kids love love love it. Great amenities and such kind and caring staff. Thank you James Chicago!
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Laval, Canada
"Near everything"
TripAdvisor user rating 3 out of 5
Reviewed October 15, 2017 NEW
Nice Hotel, Tim Sample the concierge did a fantastic job. Please go see him if you want to know what to do or book anything. Bed and pillows really confortable, room is ok, the door of the washroom (slide type ) is a bit noisy , especially in the middle of the night. The sink, has no slope, so it needed to be rince all the time.
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Ty K
"Great hotel in Chicago in the perfect location"
TripAdvisor user rating 5 out of 5
Reviewed October 12, 2017 NEW
We had a group of four people and were looking for a suite/loft type room in a good location. The James Hotel hit the mark all of these criteria and was also a great value. We had numerous complements for our visitors that lived in Chicago about how nice the hotel and room were. The hotel staff and gym amenities are exceptional! The beds, bedding, and pillows are fantastic! We loved the valet guys! They were extremely professional, friendly, and helpful. We had a few visitors with cars and they took care of them all without any issues. The mobile/tablet app is amazing and very intuitive. Requesting specific services were super easy, very fast, and somewhat addicting. All other hotels should implement this software.
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Kitchener, Canada
"Check in experience was very poor"
TripAdvisor user rating 3 out of 5
Reviewed October 11, 2017 NEW
Check in experience was very poor. NOT valet parking IS available, but only if you ask specifically where the parking is, otherwise you will be directed to download an app when parking is available within the same block as the hotel. The checkin desk clerk insisted we download an app before telling us where the parking was, although she new full well that parking was available within the same block as the hotel
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The James Chicago is located at 55 East Ontario StreetChicago, IL 60611
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Frequently Asked Questions about The James Chicago

How many rooms are in the hotel? 
The James Chicago boasts 297 guestrooms.

Is WiFi available?

What parking options are offered for guests?
Guests may use the valet parking option for $65 per day with in/out privileges.

Is the hotel pet-friendly?
Yes. Guests bringing pets will be charged a one time $75 cleaning fee.

Can I request a smoking room?
No. This is a non-smoking property.

Does the hotel offer airport transportation?

Will my room include a refrigerator and/or microwave?

Will my room include a safe?