The James Chicago in Chicago, IL

55 East Ontario StreetChicago, IL 60611
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Situated just one block from Magnificent Mile, this upscale hotel offers chic accommodations just steps from Chicago’s top attractions. Along with complimentary Wi-Fi, 42-inch flat-screen TVs and Nintendo Wiis, guests can enjoy on-site dining at a David Burke steakhouse and cocktail lounge, complimentary office space, access to 24-hour exercise and business centers, a spa, and more.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • Stay connected with complimentary WiFi.
  • Valet parking only.
  • A 100% smoke-free hotel property.
  • Pet-friendly accommodations available.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Breakfast (surcharge)
  • Business Center
  • Coffee Shop or Café
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Express Checkout
  • Fitness Facilities (24 Hours)
  • Health Spa/Massage
  • Internet Access in Public Areas (free)
  • Non-Smoking Rooms
  • Parking (surcharge)
  • Pet Friendly
  • Porter/Bellman
  • Restaurant on Property
  • Room Service
  • Smoke-free Property
  • Valet Parking
  • Wedding Services
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from The James Chicago
Check-In: 2:00pm Check-Out: 2:00pm

Property Location
With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Chicago Place Mall. This 4.5-star hotel is close to Hancock Tower and Millennium Park.

Make yourself at home in one of the 297 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and complimentary toiletries. Conveniences include phones, as well as safes and complimentary weekday newspapers.

Rec, Spa, Premium restaurants
Quench your thirst with your favorite drink at a Amenities or stay in and take advantage of 24-hour room service. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

Grab a bite at one of the hotel's 2 bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting room.


  • Breakfast fee: USD 13 per person (approximately)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay. Dogs & Cats only, 2 per room (up to 25 lbs)

Minimum check-in age is 18 years.

Reserve Chicago Customer Reviews

Have you been to The James Chicago? Share your knowledge and be the first to review this.
TripAdvisor Reviews
TripAdvisor user image
Winnipeg, Canada
"Great 5 nights"
TripAdvisor user rating 4 out of 5
Reviewed August 22, 2017 NEW
Stayed with our 2 teens in the loft king for 5 nights. The 2 king beds and sitting area was perfect for us. The hotel is centrally located downtown and is easy walking distance to area attractions and restaurants. Trader Joe's is right across the street. This was handy for grabbing snacks and drinks. The train station was close by for going to Cub games. All the staff were very friendly and helpful. Tim (concierge) is an amazing resource. Only 2 minor changes would be nice- a different couch in the sitting area (really uncomfortable!) and in room coffee (instant coffee is awful). Yes there is coffee in the lobby, but nobody wants to see me before I shower! Otherwise a great hotel.
TripAdvisor user image
Toronto, Canada
"Excellent stay!"
TripAdvisor user rating 5 out of 5
Reviewed August 22, 2017 NEW
Overall a wonderful place to stay. Can't beat the location and all the staff were so friendly. Exceptionally clean rooms. The 2pm checkout makes things that much easier and it's one less thing to worry about when you're trying to squeeze in one last day of sightseeing. Only complaint is that the noise from the street was pretty bad. Either pack ear plugs or request a room that faces the courtyard (unless you're a heavy sleeper). Otherwise, a perfect stay!
TripAdvisor user image
Grand Rapids, Michigan
"Great Location"
TripAdvisor user rating 5 out of 5
Reviewed August 22, 2017 NEW
The beds and pillows are very comfortable, nice and clean rooms. You can park in the parking lot connected to the hotel for less. Book your parking through SpotHero. It was only $27 for 24 hours. Right across from Trader Joes. Prime Location.
TripAdvisor user image
Doug M
"Best doorman around"
TripAdvisor user rating 5 out of 5
Reviewed August 21, 2017 NEW
Went to Chicago and stayed at the James hotel. This was the second time there. The hotel and staff are the best around. With that, a door man by the name of Louis, was an employee that not only did his job well, but went above and beyond. He made sure to give us great advice, helped with luggage, and getting cabs. He took time to explain how to get places, and had great advice on great places to eat and visit. The James is very fortunate to have a courteous and genuine employee. Great stay and will be back.
TripAdvisor user image
Indianapolis, Indiana
"Awesome visit"
TripAdvisor user rating 5 out of 5
Reviewed August 21, 2017 NEW
Great stay, comfy bed, super friendly staff, interesting design, very welcoming and accommodating. I was greeted by a friendly guy who introduced himself and gave detailed instructions about the hotel. I was impressed with the decor and bed. The elevators were always full so I had to wait a few times, the room was not sound proof and parking was sluggish but all overlook-able. Great place to stay
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The James Chicago is located at 55 East Ontario StreetChicago, IL 60611
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Frequently Asked Questions about The James Chicago

How many rooms are in the hotel? 
The James Chicago boasts 297 guestrooms.

Is WiFi available?

What parking options are offered for guests?
Guests may use the valet parking option for $65 per day with in/out privileges.

Is the hotel pet-friendly?
Yes. Guests bringing pets will be charged a one time $75 cleaning fee.

Can I request a smoking room?
No. This is a non-smoking property.

Does the hotel offer airport transportation?

Will my room include a refrigerator and/or microwave?

Will my room include a safe?