The James Chicago in Chicago, IL

55 East Ontario StreetChicago, IL 60611
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Situated just one block from Magnificent Mile, this upscale hotel offers chic accommodations just steps from Chicago’s top attractions. Along with complimentary Wi-Fi, 42-inch flat-screen TVs and Nintendo Wiis, guests can enjoy on-site dining at a David Burke steakhouse and cocktail lounge, complimentary office space, access to 24-hour exercise and business centers, a spa, and more.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Breakfast (surcharge)
  • Business Center
  • Coffee Shop or Café
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Express Checkout
  • Fitness Facilities (24 Hours)
  • Health Spa/Massage
  • Internet Access in Public Areas (free)
  • Non-Smoking Rooms
  • Parking (surcharge)
  • Pet Friendly
  • Porter/Bellman
  • Restaurant on Property
  • Room Service
  • Smoke-free Property
  • Valet Parking
  • Wedding Services
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from The James Chicago
Check-In: 2:00pm Check-Out: 2:00pm

Property Location
With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Chicago Place Mall. This 4.5-star hotel is close to Hancock Tower and Millennium Park.

Make yourself at home in one of the 297 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and complimentary toiletries. Conveniences include phones, as well as safes and complimentary weekday newspapers.

Rec, Spa, Premium restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

Grab a bite at one of the hotel's 2 bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting room.

•Breakfast fee: USD 13 per person (approximately)
•Valet parking fee: USD 65 per day (in/out privileges)
•Pet fee: USD 75 per accommodation, per stay. Dogs & Cats only, 2 per room (up to 25 lbs)

Minimum check-in age is 18 years.

Reserve Chicago Customer Reviews

Have you been to The James Chicago? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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Oklahoma City, Oklahoma
"Loved the James!"
TripAdvisor user rating 4 out of 5
Reviewed May 22, 2017 NEW
Our first stay at the James was great! We woudl definitely stay there again. It is in a great location and staff is very friendly and helpful. The ammenties service is great and the rooms are nice and clean. It has a small hotel bar with bites that we enjoyed. There can be a bit of street noise at night but it can easily be covered with white noise.
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Dale Y
"Nothing Special"
TripAdvisor user rating 3 out of 5
Reviewed May 21, 2017 NEW
We stayed at The James while attending the National Restaurant show. To be fair, the room was booked under the NRA site so we were given a"reduced" rate. While the lobby was very open, modern, inviting, our room was not impressive. The view overlooked roof tops of neighboring buildings which were littered with trash. The walls and air/heat registers had "dings", in need of paint, carpeting was torn near the walls. The shower was not good, we had no hot water, don't know if it was just our room or particular wing? The beds were very comfortable, no outside noise could be heard from corridors or neighboring rooms, nice selection of soaps and lotions,so there were many positives as well. I would just say that I felt let down, compared to what I envisioned, after reading many positive reviews.
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Burlington, Vermont
"Great staff and a prime location"
TripAdvisor user rating 4 out of 5
Reviewed May 21, 2017 NEW
Stayed at The James for a meeting - the staff members were uniformly friendly and helpful, and the location is central. The meeting room was suboptimal in configuration, and it wasn't easy to find ones way between meeting rooms on the second floor. My guest room was in adequate condition, though the door frame was loose, and the room was rough around the edges due to wear since last being refreshed. The fitness center in the basement had multiple treadmills and elliptical machines, as well resistance trainer equipment - the treadmill on which I ran was in good working condition.
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Santa Barbara, CA
"Fantastic hotel, great staff, superb location"
TripAdvisor user rating 5 out of 5
Reviewed May 19, 2017 NEW
My daughter's "auntie" and I were in town for 3 nights to celebrate her graduation from the School of the Art Institute, and were so lucky to find a great deal at this hotel. We stayed three nights in a standard double double and I could not have been happier. The room and bathroom were plenty big, very clean and well maintained. The bed was extremely comfortable, we had a nice view of Lawry's and some highrises a few blocks away (no one staring in on us from across the street), and the amenities were copious (bathrobes, ordered in a microwave and mini fridge in addition to the bar cooler fridge, nice toiletries and they offer freebies of ones that you've forgotten, a fun banquette to lounge on). I should have requested a second luggage rack because without a dresser or other hard surface, I used a little ottoman for my rolling bag but had to bend over or use the bed for my backpack.The location is great, in River North, surrounded by restaurants and shops, a block from Michigan Avenue's big name shops, and four short blocks from the Red Line train station at "Grand." We walked from the Art Institute one afternoon because the weather was perfect. The hotel staff was very personable, very professional and very helpful: everyone on front desk was so pleasant and helpful, all the various door men smiled and one did me a big favor, and the head conciege Tim was the best -- fun to chat with, knowledgeable, helpful, courteous, attentive. The woman concierge on Tuesday was engrossed in her computer rather than looking at me as I was asking for some help -- after Tim, a big letdown. We did not eat in the Primehouse restaurant or visit the bar at the hotel.
TripAdvisor user image
"Work Meeting- Excellent!"
TripAdvisor user rating 5 out of 5
Reviewed May 19, 2017 NEW
I held a 2-day team meeting at The James Chicago this week and it was outstanding! The rooms are clean and modern, the staff is friendly and the location is ideal for walking to Navy Pier, Michigan Ave shopping, and even the River North area. Brett Dreznick, Director of Catering was excellent to work with and readily available on-site for questions. Tim Samples is the best concierge I've ever met...all of his suggestions for dining were exactly what I was looking for and he is obviously highly regarded at restaurants in the area....we were treated like royalty when we mentioned that "Tim from the James sent us!" :) Rodrigo was our AV person who checked on us a couple times during the day to make sure everything was fine..also provided me with his cell phone number if I needed him. I would highly recommend this hotel for a business or personal stay! Top notch service!!