Comfort Suites Chicago in Chicago, IL

320 North Michigan AvenueChicago, IL 60601
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Located in the heart of downtown Chicago, this hotel excellently combines comfort and luxury. Featuring studio, one-bedroom, and two-bedroom suites, guests enjoy spacious rooms with amenities such as in-suite washer/dryer, full kitchen, Wi-Fi, and flat-panel LCD TVs. Remember to take advantage of hotel amenities including a complimentary breakfast, on-site fitness center, valet parking and more.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Complimentary Breakfast
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • DVD Players Available
  • Elevator
  • Express Checkout
  • Fitness Facilities
  • Fitness Facilities (24 Hours)
  • Free Continental Breakfast
  • Guest Laundry
  • Handicapped Access
  • Ice Machines
  • Inside Corridors
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Parking (surcharge)
  • Parking garage
  • Room Service
  • Smoke-free Property
  • Snack Bar/Deli
  • Sundry/Grocery
  • Valet Parking
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Insights from Reserve Direct's own team members

Amy Wallace

Hotel features a really convenient location right on Michigan Ave. These suites are quite large, with nice little kitchens and convenient grocery delivery available.


from Comfort Suites Chicago
Check-In: 3:00pm Check-Out: 12:00pm
Discover the award winning, 3 diamond, Comfort Suites Chicago hotel, located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one, and two-bedroom suites ranging from 500-1,200 square feet. Spacious and distinctly contemporary, each suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views.

Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. The Windy City’s best shopping, dining, and entertainment - including the famed Magnificent and Cultural Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city!

Parking Fees:
•Self parking fee: USD 40.00 per day
•Valet parking fee: USD 48 per day (in/out privileges)

Reserve Chicago Customer Reviews

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TripAdvisor Reviews
TripAdvisor user image
Abu Dhabi, United Arab Emirates
"Arrogant staff. will never visit again"
TripAdvisor user rating 1 out of 5
Reviewed June 24, 2017 NEW
Guys visited 55 counties but never met such arrogant and low IQ front desk staff. Front desk lady staff Ms Fatima was rude and arrogant. Manager was even more arrogant and rude. Checked in late evening and was givien the room key. On reaching the room was told by cleaning staff room was not ready. On calling back front desk was told to come down and collect another room key. When resisted that we cannot come down with all our luggage room key was sent by hotel staff. Hotel location is good but hotel is very dirty, old and more look like hostel. Carpets are not clean and smelly. Toilet is very small. Have stayed earlier in Homewood suites run by Hilton. Would suggest everyone to stay in Homewood suites instead of Comfort suites. Much better place to stay even at a better location and lower rate.
TripAdvisor user image
Irina N
"'' Comfort Suites , Michigan Avenue is a great place if visiting Chicago ! ''"
TripAdvisor user rating 5 out of 5
Reviewed June 22, 2017 NEW
We spent two nights here in June . The location was perfect in downtown close to all attractions,with so much to do and see around. Nice room, it's like a little apartment. Full kitchen, couch with bed, and washer dryer. Nice comfy queen bed . Breakfast was good and staff was very friendly. Amanda Miranda ,who was with us during our stay ,very helpful . They even let us keep our bags there after we checked out and explored the city.We enjoyed our stay.
TripAdvisor user image
Halls, Tennessee
"Great location!"
TripAdvisor user rating 5 out of 5
Reviewed June 18, 2017 NEW
We arrived by train at 9am Monday morning. By the time we arrived at the hotel, they allowed us to go ahead and check in with no extra charge. The staff was very accommodating and friendly. Breakfast was very good, along with the coffee and lemon that was available 24/7. We stayed 3 nights and our train wasn't leaving until 8pm. they stored our luggage so that we could be out and about for our final day of sight seeing. The only thing that needs improvement is the wi-fi strength. I had problems using my phone to access the internet in the building.
TripAdvisor user image
"Location is perfect; hotel above average"
TripAdvisor user rating 4 out of 5
Reviewed June 18, 2017 NEW
We spent two nights here in June. I chose this hotel based on location, and it was a great choice. We walked to the theater for Hamilton easily, and also walked to Millennium Park, the Art Institute and Giordano's Pizza. Also, the price was quite reasonable for Chicago. I thought the breakfast was okay -- cereal, yogurt, fruit. Not the best, but a decent start to the day. We enjoyed the size of the room. It was a small suite, with a living area and tiny kitchen, and then a bedroom. The room itself looked pretty nice, but the bathroom was extremely tiny and needs updating. Elevators are very slow and small. We received an email shortly before arriving that said that unloading on Michigan Avenue was prohibited, so you should look for the valet stand south of the hotel on Wacker. This was completely wrong. The valet stand is non-existent, and you can unload on Michigan if you do it quickly. Then self-parking is a couple of blocks away.
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Marie J
Littleton, Colorado, United States
"It'll do, but it's nothing to be excited about"
TripAdvisor user rating 3 out of 5
Reviewed June 17, 2017 NEW
Here's the good: 1) Location - right on Michigan Ave -- walk to Millennium Park, walk to the theatre for Hamilton, walk the Magnificent Mile. 2) Big suite. We stayed in #2304 -- 23rd floor -- very roomy. I think our room used to be an apartment. Maybe this whole hotel was once either apartments or condos. Our suite has a full kitchen (small oven, small fridge/freezer) and living room, and then there was a separate bedroom. Bonus: an apartment-size stackable washer and dryer right in the bedroom closet! We had been on vacation for a week already, so we were thrilled to be able to do some laundry. The bad/annoying: 1) It's older and it shows. The bathroom in our unit looks like the bathroom of your friend's house that hasn't been remodeled in a while. Especially the tub with the semi-nasty non-slip stuff on the bathtub floor. The corners of the bathroom were dirty, with caulk that had seen better days. 2) The counter area around the bathroom sink is very small -- picky, I know, but sometimes we women need space to put out all our stuff! 3) There are only two elevators to serve 25 (26?) floors. One is very small, and they are both always busy. 4) Although a typical Comfort Suites breakfast, for the kind of the money we paid for this room, I'd like to see them up their game a little. 5) It's kind of nice to be able to have ice in your room for beverages. Even though there was a fridge/freezer in our room, there were no automatic ice maker or even good old-fashioned ice trays in the room. For the entire hotel, there was only one ice machine. It was on the first floor (23 floors down on a slow elevator), in the breakfast room, and it was the kind intended to fill just your glass. Naturally, it was out of ice a couple of different times during the few days we were there. If you want to stay at this hotel, throw a couple of plastic ice trays (if you still own some!) into your suitcase. You'll thank me later! Something to know: Parking is across the street and 1/2 a block south. $40/night and that's getting your parking ticket validated -- otherwise it's $49/night. Also, you don't just pay the way you normally do when you leave a parking garage -- a machine or an attendant. You have to walk up to the parking garage office (in an office building) and pay there. It's not so bad, you just have to know the system and allow extra time.

Frequently Asked Questions about Comfort Suites Chicago

What is included in the suites?
Each suite includes the following amenities:

  • Flat panel LCD televisions, most suites have two
  • Washer/Dryer in every suite.
  • Full kitchens featuring coffee maker, stove, microwave, and refrigerator
  • Many suites have sweeping views of downtown Chicago
  • Refreshed facility with stylish décor
  • Complimentary WiFi
  • In-room safe
  • Executive levels with balconies
Larger or executive-level suites may include additional amenities.

Is breakfast available?
Yes. Guests can enjoy the full breakfast served daily. Complimentary coffee is also available 24/7.

What on-site amenities are available to guests?

All guests have the luxury of taking advantage of our wide range of property amenities, including:
  • Complimentary coffee 24/7 and full breakfast served daily
  • Stock your fridge with items from the local Mariano's grocery store
  • Room food delivery service by "Delivery Wow" with over 50 Chicago restaurants to choose from.
  • On-site fitness center
  • Discounted day pass to Lakeshore Sport & Fitness
  • Complimentary WiFi
  • Three unique meeting rooms for conferences
  • Flexible space for events
  • Same-day dry cleaning available
  • Valet and self-parking available
  • Concierge services
  • Indoor pool
Where is the hotel located?
Our address is 320 North Michigan Avenue, Chicago, IL. The hotel is nearby many popular attractions, business headquarters and offices, shopping centers, and more in downtown Chicago.