Chicago Trolley & Double Decker Tours in Chicago, IL

Skydeck Chicago Trolley Location Chicago, IL 60606
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Featured in bustling Chicago, Illinois, The Red & Green Trolleys and Big Red Double Decker Buses let guests hop on and off to visit a variety of top area attractions. The two-hour tour covers 13 miles of Chicago’s downtown area and the Loop, covering an assortment of shops, restaurants, museums, stores and more. Using the All Tours Ticket, guests can explore at their leisure for up to 48 hours.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • Tours begin daily at 9:00 am with the last loop beginning at 5:00 pm.
  • Tours available year-round with the exception of Thanksgiving, Christmas Eve, and Christmas Day.
  • The tour includes 12 “hop on, hop off” trolley stops.
  • Tours operate rain or shine.


from Chicago Trolley & Double Decker Tours
Rising from the shores of Lake Michigan, Chicago is a cultural, architectural, and historic showcase. Welcome to your urban adventure! With 7,000 restaurants and 77 neighborhoods, Chicago offers innumerable choices. Your tour ticket gives you rides, guides and the chance to make this city your own. Called an architect's playground, Chicago is now your playground.

Ride The Red & Green Trolleys® and our Big Red Double Decker Buses. Your Hop On Hop Off Tour ticket gives you transportation to the most famous Chicago attractions. You will enjoy our two hour Downtown Tour, covering 13 magnificent miles of Chicago's downtown and the Loop. We encourage you to take your time and hop on and hop off all day!

With the All Tours Ticket you can go visit a Chicago attraction or museum, shop until you drop, or enjoy lunch and just explore and you have 48 hours to use it.

The Downtown Hop-On, Hop-Off Tour runs all year long, seven days a week except for inclement weather days, Thanksgiving Day, Christmas Eve and Christmas Day. Our vehicles run approximately 10-15 minutes apart so you can hop back on with your ticket all day.

All ticketed passengers receive a FREE Garrett Popcorn sample and much, much more!

It's said that all roads lead to Chicago. Our staff and your CHICAGO GUIDE will help you have the most fun with the greatest ease. With diverse backgrounds, our tour guides and drivers have one thing in common -- a passion for Chicago. While you tour everything from underground streets to internationally-acclaimed skyscrapers, we're excited to share our knowledge. This is your ticket to Chicago. Enjoy the ride!

Hours of Operation:
Downtown Tour: Operates daily beginning at 9:00 am. You can Hop on and off until 5:00 pm with the last full tour beginning at 5:00 pm. Operates Year Round (excludes inclement weather days, Thanksgiving Day, Christmas Eve, Christmas Day).

E-Tickets can be presented at boarding locations beginning at 9:00 am.

Route subject to change. No boarding or exiting from Chicago Trolleys and Double Deckers except at the designated stops.

PASSENGERS WITH DISABILITIES: It is required that you contact CHICAGO TROLLEY at least 48 hours prior to the date of travel at the number listed on your E-Ticket.

Reserve Chicago Customer Reviews

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TripAdvisor Reviews
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Marilyn M
Saint Joseph, Michigan
"Great Way to See the City"
TripAdvisor user rating 5 out of 5
Reviewed August 21, 2017 NEW
My husband and I have been on the tour a few times....whenever we have guests in town. It's a great way for our guests to get an overview of a great city. We went on it again on Sunday, Aug. 20th, in the morning. Manny was our Tour Guide. BEST ONE YET!! Intelligent, articulate, fun, professional and he plays a great music Highly recommend Manny as your tour guide.
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Etters, Pennsylvania
"Take the time needed to purchase tickets from the "right" tour bus company"
TripAdvisor user rating 3 out of 5
Reviewed August 18, 2017 NEW
We’re not city people but our route took us around Chicago. We had never been there and decided to go into the city for the day (Saturday). Traffic was horrible. Saying that, we were very pleasantly surprised to encounter only the nicest people you could want while there. For our purposes, the best way to see the main sights was by taking a tour. We opted for a tour bus and went to a spot where printed information said we could buy tickets. No one was there. No sign about the situation. Another tourist told us to cross the street; a very small portable stand was hidden behind a line of people. After we bought our tickets, a representative for the competition also showed up. Both companies run the same route and the prices were only $1 apart. People can ride the loop as many times as they like and can get on and off as they choose. The first thing we noticed was that three of the competitor’s buses would go buy before a Chicago Trolley & Double Decker Co. bus appeared. This happened several times. This made for a crowded bus at times. The quality of the person on the microphone varied greatly. We happened to do the southern loop first, which was very enjoyable. Then we hit the Navy Pier. We’ve no idea why this is allegedly the biggest tourist attraction in Illinois. It’s massive shops and restaurants, and crowded to the point where the ground couldn’t be seen through the crowds in many places. It took our bus 20 minutes to get from one side of the horseshoe at the front to the other due to people and traffic. We wanted to stay on the bus and get out of there. However, the only place to get our parking garage ticket validated was at the Navy Pier, and even then, finding the right desk wasn’t easy. No signs. Our parking cost went from $42 to $15. No Chicago Trolley people to help. That stop cost us more than a half hour of time. Again, three competitor’s buses came and went. Another problem we hit was finding Chicago Trolley’s employees and stands. Both tour companies have small temporary stands which are set up and torn down every day. Chicago Trolley seems to be good at the tearing down and not staffing parts. Not so for their competition. We could always spot their stands and their people. When we questioned the young woman from whom we purchased our tickets about the wait, she walked to a shaded area so she could read the screen on her smart phone. She had been checking Chicago Trolley’s website for the location of the next bus and told us that we could do the same.
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Elizabeth G
"Great Customer Service, Narrators Varied"
TripAdvisor user rating 3 out of 5
Reviewed August 17, 2017 NEW
First, big shout-out to ticket agent AJ who was super friendly and helpful. We had groupons and for some reason they weren't working; AJ made sure he got it figured out and on the next bus. The bus ride itself was fine in good weather, but it seemed like the interior lower level was not air conditioned and got hot. We hopped on and off three times and so had three different narrators. The first was excellent IMHO - seemed genuinely fascinated by Chicago history and architecture and had lots of really interesting details to share. The second seemed only intent on trying to be hilarious by teasing guests; she told us about Chicago-style hotdogs over and over and over again and thought it was all just so funny. It really wasn't - especially the second and third time. The third guy just seemed tired. All he really narrated was the next stop. I'm not really sure, but it seemed like the other bus company had busses coming much more often. Plus, the Chicago Trolley routes and their app were super confusing. We tried to right the night bus but waited at the wrong stop for 30 minutes and then gave up. During the day, the make it sound like there are two separate routes, but it's really just one. Very hard to tell where the bus will be when and where it's going next.
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Buddy R
"Great way to view the City"
TripAdvisor user rating 5 out of 5
Reviewed August 17, 2017 NEW
We loved our tour of Chicago on the top deck! We took both routes so we could see everything. Loved hearing the history. It was warm the day we went. Take a hat just in case.
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Vince M
Bathgate, United Kingdom
"Best tour round Chicago"
TripAdvisor user rating 5 out of 5
Reviewed August 16, 2017 NEW
This is the best way to get around Chicago and see the sights. The tour takes you round the green and red routes and is great value for money. When buying your tickets ask about the Skydeck tickets for Willis Tower where you can buy and get $5 off the price of a ticket. Fab tour!!
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Frequently Asked Questions about Chicago Trolley & Double Decker Tours

What does hop on hop off mean?
Our Hop On Hop Off Tour ticket gives you transportation to the most famous Chicago attractions. You can get on or off the trolley at any one of the trolley stop locations. You will enjoy our two hour Downtown Tour, covering 13 magnificent miles of Chicago's downtown and the Loop.

What operating hours does the trolley run?
Our Downtown Tour begins daily at 9 a.m. with last day tours starting at 5 p.m. Excluding Thanksgiving Day, Christmas Eve, Christmas Day.

Where do we board the trolley?
You can board a trolley at any one of the 12 trolley stop locations.

Where are the stops located at?
1) SKYDECK CHICAGO - On Jackson across from the SkyDeck entrance
2) MICHIGAN AVE BRIDGE - NW corner of Wacker and Michigan Ave
3) BLOCK THIRTY SEVEN - W. Side of State between Washington and Randolph
4) ART INSTITUTE/MILLENNIUM PARK - Across from Museum at Michigan and Adams
5) HILTON CHICAGO - NW corner of Michigan and 8th near bus stop
6) MUSEUM CAMPUS - At the south main Field Museum entrance
7) SHERATON HOTEL - N of corner of Columbus & N. Water, across from NBC Tower
8) NAVY PIER - Blue tents on north side of horseshoe driveway
9) MAGNIFICENT MILE - NE end of Michigan Ave bridge
10) WATER TOWER - SE corner of Pearson and Michigan
11) 360 CHICAGO (FORMERLY JOHN HANCOCK OBSERVATORY) - SE corner of Delaware and Michigan
12) HARD ROCK / RIVER NORTH - W side of Clark between Ontario and Ohio

How often do the trolleys run?
Tours usually leave approximately every 10-15 minutes daily between 9:00 am & 5:00 pm. Occasionally there can be delays caused by traffic or weather.

Do tours operate in inclement weather?
We still operate our open-top buses on cold or rainy days.  With Chicago’s unpredictable weather, we’re unable to offer refunds due to weather, however, we’ll try to make these days comfortable for you.