Chicago Trolley & Double Decker Tours in Chicago, IL

Skydeck Chicago Trolley Location Chicago, IL 60606
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Featured in bustling Chicago, Illinois, The Red & Green Trolleys and Big Red Double Decker Buses let guests hop on and off to visit a variety of top area attractions. The two-hour tour covers 13 miles of Chicago’s downtown area and the Loop, covering an assortment of shops, restaurants, museums, stores and more. Using the All Tours Ticket, guests can explore at their leisure for up to 48 hours.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • Tours begin daily at 9:00 am with the last loop beginning at 5:00 pm.
  • Tours available year-round with the exception of Thanksgiving, Christmas Eve, and Christmas Day.
  • The tour includes 12 “hop on, hop off” trolley stops.
  • Tours operate rain or shine.


from Chicago Trolley & Double Decker Tours
Rising from the shores of Lake Michigan, Chicago is a cultural, architectural, and historic showcase. Welcome to your urban adventure! With 7,000 restaurants and 77 neighborhoods, Chicago offers innumerable choices. Your tour ticket gives you rides, guides and the chance to make this city your own. Called an architect's playground, Chicago is now your playground.

Ride The Red & Green Trolleys® and our Big Red Double Decker Buses. Your Hop On Hop Off Tour ticket gives you transportation to the most famous Chicago attractions. You will enjoy our two hour Downtown Tour, covering 13 magnificent miles of Chicago's downtown and the Loop. We encourage you to take your time and hop on and hop off all day!

With the All Tours Ticket you can go visit a Chicago attraction or museum, shop until you drop, or enjoy lunch and just explore and you have 48 hours to use it.

The Downtown Hop-On, Hop-Off Tour runs all year long, seven days a week except for inclement weather days, Thanksgiving Day, Christmas Eve and Christmas Day. Our vehicles run approximately 10-15 minutes apart so you can hop back on with your ticket all day.

All ticketed passengers receive a FREE Garrett Popcorn sample and much, much more!

It's said that all roads lead to Chicago. Our staff and your CHICAGO GUIDE will help you have the most fun with the greatest ease. With diverse backgrounds, our tour guides and drivers have one thing in common -- a passion for Chicago. While you tour everything from underground streets to internationally-acclaimed skyscrapers, we're excited to share our knowledge. This is your ticket to Chicago. Enjoy the ride!

Hours of Operation:
Downtown Tour: Operates daily beginning at 9:00 am. You can Hop on and off until 5:00 pm with the last full tour beginning at 5:00 pm. Operates Year Round (excludes inclement weather days, Thanksgiving Day, Christmas Eve, Christmas Day).

E-Tickets can be presented at boarding locations beginning at 9:00 am.

Route subject to change. No boarding or exiting from Chicago Trolleys and Double Deckers except at the designated stops.

PASSENGERS WITH DISABILITIES: It is required that you contact CHICAGO TROLLEY at least 48 hours prior to the date of travel at the number listed on your E-Ticket.

Reserve Chicago Customer Reviews

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TripAdvisor Reviews
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Atlanta, Georgia
"high price for low service and filthy bus"
TripAdvisor user rating 1 out of 5
Reviewed October 12, 2017 NEW
Run away to the other bus company. Dirty smelly bus, inept, fumbling tour guide did not even mention half of what we passed much less tell us what side of bus to look out of to see what he was pointing out. This guide read from a script but couldn't even find most of the sights he was pointing out to us. Supposed to be 30 minutes between busses, after waiting 50 minutes we ditched the tour and took a cab back to hotel. App showing bus locations indicated times between busses.... not accurate. We deserve a refund but I doubt this will happen.
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"Go with big bus tours instead"
TripAdvisor user rating 1 out of 5
Reviewed October 08, 2017 NEW
First, this tour is in competition with the only other tour option; big bus tours. So, they will negotiate with you on price until you get to a number your willing to pay. Pretty sure no one pays the price in the book. I should have known big bus tour was better; their busses were always full. This tour sells you because they offer the night tour included in price where you COULD hop on and off but what they don’t tell you is that if you do hop off at night, they will NOT return to get you even if they ASSURE you they will. My husband and I waited all day for the night tour to go to navy pier. We were dropped there at 7:50 and told to be back to the stop before 10 to be picked up. We were back at the stop waiting at 9 and the bus never returned. At 10 we called customer service to see where the bus was and we were told the bus made its last stop at the pier at 8 and there was nothing they could do BUT we could call and file a complaint in the MORNING. Who does this? What happed to customer service? If that were the case, why did they drop us and promise someone would be back for us?? We were now forced to walk 2 miles back to our hotel at night in the rain because despite their promise to return for us; no one showed up. This tour is about getting every dollar they could; customer service is NOT a priority. Skip this tour and do BIG BUS TOUR or you will wish you had!
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Montréal, Québec
"Waited in the rain for more than an hour before deciding to take a taxi"
TripAdvisor user rating 1 out of 5
Reviewed October 07, 2017 NEW
This company has no service whatsoever! We waited at the stop near the Fields museum for an hour IN THE RAIN ... We saw seven buses from the competition (Big B Bus) stop for their clients. NO SIGN of these guys (customer support had the balls to tell me it was because of traffic... how come Big B is able to serve their customers in the same impossible traffic ??).... finally we saw 2, but guess what.... THEY DIDN'T STOP!!! They were chartered for private events.... way to go!!!!
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Olympia, Washington
"Enjoyed Immensely"
TripAdvisor user rating 5 out of 5
Reviewed October 06, 2017 NEW
We were four adults looking for a way to get an overview of the city and history for our next three days in the city. We loved the tour guide, the bus was comfortable, and the locations were exactly what we wanted to see. Also, I really appreciated the 2-3 stops that gave the riders a quick potty stop, thank you!! Highly recommend this tour bus!
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"Do trolleys in day, bus at night"
TripAdvisor user rating 4 out of 5
Reviewed October 01, 2017 NEW
Best if you do trolleys early you can be dropped off and enjoy a stop like pier or chinatown and trolley drivers are way better tour guides than on bus, Alishia whom does the museum and Chinatown trolley is a superstar, she loves her job and I hope she gets her house,,, the bus speakers, wish they didn't, lots of nonsensical babble. The night run, the lights on was way better than during day
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Chicago Trolley & Double Decker Tours is located at Skydeck Chicago Trolley Location Chicago, IL 60606
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Frequently Asked Questions about Chicago Trolley & Double Decker Tours

What does hop on hop off mean?
Our Hop On Hop Off Tour ticket gives you transportation to the most famous Chicago attractions. You can get on or off the trolley at any one of the trolley stop locations. You will enjoy our two hour Downtown Tour, covering 13 magnificent miles of Chicago's downtown and the Loop.

What operating hours does the trolley run?
Our Downtown Tour begins daily at 9 a.m. with last day tours starting at 5 p.m. Excluding Thanksgiving Day, Christmas Eve, Christmas Day.

Where do we board the trolley?
You can board a trolley at any one of the 12 trolley stop locations.

Where are the stops located at?
1) SKYDECK CHICAGO - On Jackson across from the SkyDeck entrance
2) MICHIGAN AVE BRIDGE - NW corner of Wacker and Michigan Ave
3) BLOCK THIRTY SEVEN - W. Side of State between Washington and Randolph
4) ART INSTITUTE/MILLENNIUM PARK - Across from Museum at Michigan and Adams
5) HILTON CHICAGO - NW corner of Michigan and 8th near bus stop
6) MUSEUM CAMPUS - At the south main Field Museum entrance
7) SHERATON HOTEL - N of corner of Columbus & N. Water, across from NBC Tower
8) NAVY PIER - Blue tents on north side of horseshoe driveway
9) MAGNIFICENT MILE - NE end of Michigan Ave bridge
10) WATER TOWER - SE corner of Pearson and Michigan
11) 360 CHICAGO (FORMERLY JOHN HANCOCK OBSERVATORY) - SE corner of Delaware and Michigan
12) HARD ROCK / RIVER NORTH - W side of Clark between Ontario and Ohio

How often do the trolleys run?
Tours usually leave approximately every 10-15 minutes daily between 9:00 am & 5:00 pm. Occasionally there can be delays caused by traffic or weather.

Do tours operate in inclement weather?
We still operate our open-top buses on cold or rainy days.  With Chicago’s unpredictable weather, we’re unable to offer refunds due to weather, however, we’ll try to make these days comfortable for you.