Featured in bustling Chicago, Illinois, The Red & Green Trolleys and Big Red Double Decker Buses let guests hop on and off to visit a variety of top area attractions. The two-hour tour covers 13 miles of Chicago’s downtown area and the Loop, covering an assortment of shops, restaurants, museums, stores and more. Using the All Tours Ticket, guests can explore at their leisure for up to 48 hours.
Avoid this bus ride. The guide, Denise enjoyed laughing at her own jokes. Ugh. The driver stopped at McDonald's and kept us waiting while he was getting food! Awful tour company. The route is boring. *Take a boat tour instead*
First the good news, the Hop on-Hop off nature of the bus is a good thing. There are about 13 stops on the Historic day time tour capturing most of the tourist spots one would be interested in visiting. (Check the Chicagotrolley website) If one gets off at a stop another bus should theoretically arrive in 20-30 minutes, not always the case, but our experience was not too bad. With each new bus, you get a new tour guide. All the guides we encountered were native to Chicago and had a wealth of information, including personal testimony. The guides were friendly and the talented drivers navigated the busy streets of Chicago with ease. (A shout out to Manny and Anton.) Buses are pretty standard and were clean. Price - can't say cause our tickets were included with our vacation package, but I see another reviewer states not to pay full price, ask for a discount. Tips are usually highly suggested by the drivers, in a not too pushy manner, but if you give something on every bus ride, it adds up. The BAD news - beware of the EVENING trolley that runs after 6 PM, the bus does not stop at all the day time stops, but we were clearly at an evening stop and waited 50 minutes for a trip to The Navy Pier. We ended up walking 35-40 minutes to the pier with a taxi ride back to the hotel. (Nice walk along the lake though) There was NO contact phone number on the ticket or map, as was the case days later in San Francisco with another bus line. Caution with the evening ride, but I would recommend the bus tour.
Thousand Oaks, California
We had to choose between the Big Bus and this company, We loved the Trolley..good views of Chicago in an pleasant informative dialogue by the guides. Fun time was had by all. The buses are clean and well equipped. They went way out of their way to get us back to our parking area at Soldier's Field.since it was after 5 PM. Yuri and John would not even let us tip them. Very grateful and glad we picked them for our tour.
I loved the tour itself. The guides very knowledgable and funny. Drivers all were great. Only thing is long waits for buses. After 20 mins one time we decided to walk to our next destination. Long waits only negative and you get mad when you see two or three big bus buses go by. (Their competition)
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What does hop on hop off mean?
Our Hop On Hop Off Tour ticket gives you transportation to the most famous Chicago attractions. You can get on or off the trolley at any one of the trolley stop locations. You will enjoy our two hour Downtown Tour, covering 13 magnificent miles of Chicago's downtown and the Loop.
What operating hours does the trolley run?
Our Downtown Tour begins daily at 9 a.m. with last day tours starting at 5 p.m. Excluding Thanksgiving Day, Christmas Eve, Christmas Day.
Where do we board the trolley?
You can board a trolley at any one of the 12 trolley stop locations.
Where are the stops located at?
1) SKYDECK CHICAGO - On Jackson across from the SkyDeck entrance
2) MICHIGAN AVE BRIDGE - NW corner of Wacker and Michigan Ave
3) BLOCK THIRTY SEVEN - W. Side of State between Washington and Randolph
4) ART INSTITUTE/MILLENNIUM PARK - Across from Museum at Michigan and Adams
5) HILTON CHICAGO - NW corner of Michigan and 8th near bus stop
6) MUSEUM CAMPUS - At the south main Field Museum entrance
7) SHERATON HOTEL - N of corner of Columbus & N. Water, across from NBC Tower
8) NAVY PIER - Blue tents on north side of horseshoe driveway
9) MAGNIFICENT MILE - NE end of Michigan Ave bridge
10) WATER TOWER - SE corner of Pearson and Michigan
11) 360 CHICAGO (FORMERLY JOHN HANCOCK OBSERVATORY) - SE corner of Delaware and Michigan
12) HARD ROCK / RIVER NORTH - W side of Clark between Ontario and Ohio
How often do the trolleys run?
Tours usually leave approximately every 10-15 minutes daily between 9am & 5pm. Occasionally there can be delays caused by traffic or weather.
Do tours operate in inclement weather?
We still operate our open-top buses on cold or rainy days. With Chicago’s unpredictable weather, we’re unable to offer refunds due to weather, however, we’ll try to make these days comfortable for you.
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