Chicago Trolley & Double Decker Tours in Chicago, IL

Skydeck Chicago Trolley Location Chicago, IL 60606
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Featured in bustling Chicago, Illinois, The Red & Green Trolleys and Big Red Double Decker Buses let guests hop on and off to visit a variety of top area attractions. The two-hour tour covers 13 miles of Chicago’s downtown area and the Loop, covering an assortment of shops, restaurants, museums, stores and more. Using the All Tours Ticket, guests can explore at their leisure for up to 48 hours.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • Tours begin daily at 9:00 am with the last loop beginning at 5:00 pm.
  • Tours available year-round with the exception of Thanksgiving, Christmas Eve, and Christmas Day.
  • The tour includes 12 “hop on, hop off” trolley stops.
  • Tours operate rain or shine.


from Chicago Trolley & Double Decker Tours
Rising from the shores of Lake Michigan, Chicago is a cultural, architectural, and historic showcase. Welcome to your urban adventure! With 7,000 restaurants and 77 neighborhoods, Chicago offers innumerable choices. Your tour ticket gives you rides, guides and the chance to make this city your own. Called an architect's playground, Chicago is now your playground.

Ride The Red & Green Trolleys® and our Double Decker Buses. Your Hop On Hop Off Tour ticket gives you transportation to the most famous Chicago attractions. You will enjoy our two hour Downtown Tour, covering 13 magnificent miles of Chicago's downtown and the Loop. We encourage you to take your time and hop on and hop off all day!

The Downtown Hop-On, Hop-Off Tour runs all year long, seven days a week except for inclement weather days, Thanksgiving Day, Christmas Eve and Christmas Day. Our vehicles run approximately 15-20 minutes apart so you can hop back on with your ticket all day.

All ticketed passengers receive a FREE Garrett Popcorn sample and much, much more!

It's said that all roads lead to Chicago. Our staff and your CHICAGO GUIDE will help you have the most fun with the greatest ease. With diverse backgrounds, our tour guides and drivers have one thing in common -- a passion for Chicago. While you tour everything from underground streets to internationally-acclaimed skyscrapers, we're excited to share our knowledge. This is your ticket to Chicago. Enjoy the ride!

Hours of Operation:
Downtown Tour: Operates daily beginning at 9:00 am. You can Hop on and off until 5:00 pm with the last full tour beginning at 5:00 pm. Operates Year Round (excludes inclement weather days, Thanksgiving Day, Christmas Eve, Christmas Day).

E-Tickets can be presented at boarding locations beginning at 9:00 am.

Route subject to change. No boarding or exiting from Chicago Trolleys and Double Deckers except at the designated stops.

PASSENGERS WITH DISABILITIES: It is required that you contact CHICAGO TROLLEY at least 48 hours prior to the date of travel at the number listed on your E-Ticket.

Reserve Chicago Customer Reviews

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TripAdvisor Reviews
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Claremore, Oklahoma
"Good way to see Chicago"
TripAdvisor user rating 5 out of 5
Reviewed July 14, 2018 NEW
Our Hop On Hop Off experience was good with Chicago Trolley. We didn’t really use it to hop on and off, but instead just ride it around once to the 14 stops.
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Sharon D
Chicago, Illinois, United States
"Don't recommend this company"
TripAdvisor user rating 1 out of 5
Reviewed July 09, 2018 NEW
The buses run 30 to 40 minutes apart and the customer service is very poor. At 4:40 went to the stand at Water Tower to grab the bus back downtown and was told not sure if they are coming as they quit at 5p. I asked if they can radio as they have radios and reluctantly they did and told me 20 minutes. They packed up and closed, waited ,40 minutes again and no bus. Had to pay for regular bus to get back downtown. Second time that day we were told 20 minutes and waited 40 minutes. In the meantime 3-4 Big Bus buses came by. I wrote to the company as I had kids with me and complained about the timing, and never heard back from them.
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China Grove, North Carolina
"Do Not Use This Company!!!!!"
TripAdvisor user rating 1 out of 5
Reviewed July 05, 2018 NEW
We were in Chicago for a day and wanted to see as much as we could so we decided to take the Hop-On/Hop-Off Tour with this company. I will start by saying that if you just want to ride around the city and not get off the bus, you might be OK but of you want to get off and on, this is NOT the company to choose. We got off at Navy Pier to walk around and eat lunch. When we returned to the pickup site, we sat there for 1 hour before the next bus arrived. When it did arrive, there were so many people gathered that everyone could not get on the bus. Pushing and shoving ensued and it was a nightmare! The driver just sat there watching and when I confronted him, he acted like he did not care at all. He said the long wait was traffic but as we waited on our bus, we watched 4 Big Red Buses pick up passengers next to our stop. The bottom line is they do not care. They will always have tourists to fill the buses and do not need our reviews. Use another company.
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Chicago, Illinois
"Don’t use"
TripAdvisor user rating 1 out of 5
Reviewed June 25, 2018 NEW
The worst experience ever. I waited at a stop for over an hour when I was told that a bus would be available every 30 minutes. The other Bus company Big Bus B came by six times before Chicago Double Decker even came once. This is very inconsistent and inconvenient. DO NOT USE CHICAGO DOUBLE DECKER IF YOU NEED SOMETHING CONSISTENT AND RELIABLE. Save yourself some stress and use Big Bus B. They are the REAL DEAL.
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Juan C
Central America
"Terrible and disruptive experience"
TripAdvisor user rating 1 out of 5
Reviewed June 23, 2018 NEW
Experience is the worst teacher of nature, It first passes the test and then it gives the lesson. This tour is as bad as it gets. The waiting is annoying and furthermore in their cost reduction efforts the buses which are really old and smelly do not provide air condition in the lower floor. The only positive thing I can say about this is a very nice tour guide which unfortunately I do not remember her name but worked at Potbelly and was really into food, she was really funny and was the highlight of this company.
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Chicago Trolley & Double Decker Tours is located at Skydeck Chicago Trolley Location Chicago, IL 60606
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Frequently Asked Questions about Chicago Trolley & Double Decker Tours

What does hop on hop off mean?
Our Hop On Hop Off Tour ticket gives you transportation to the most famous Chicago attractions. You can get on or off the trolley at any one of the trolley stop locations. You will enjoy our two hour Downtown Tour, covering 13 magnificent miles of Chicago's downtown and the Loop.

What operating hours does the trolley run?
Our Downtown Tour begins daily at 9 a.m. with last day tours starting at 5 p.m. Excluding Thanksgiving Day, Christmas Eve, Christmas Day.

Where do we board the trolley?
You can board a trolley at any one of the 12 trolley stop locations.

Where are the stops located at?
1) SKYDECK CHICAGO - On Jackson across from the SkyDeck entrance
2) MICHIGAN AVE BRIDGE - NW corner of Wacker and Michigan Ave
3) BLOCK THIRTY SEVEN - W. Side of State between Washington and Randolph
4) ART INSTITUTE/MILLENNIUM PARK - Across from Museum at Michigan and Adams
5) HILTON CHICAGO - NW corner of Michigan and 8th near bus stop
6) MUSEUM CAMPUS - At the south main Field Museum entrance
7) SHERATON HOTEL - N of corner of Columbus & N. Water, across from NBC Tower
8) NAVY PIER - Blue tents on north side of horseshoe driveway
9) MAGNIFICENT MILE - NE end of Michigan Ave bridge
10) WATER TOWER - SE corner of Pearson and Michigan
11) 360 CHICAGO (FORMERLY JOHN HANCOCK OBSERVATORY) - SE corner of Delaware and Michigan
12) HARD ROCK / RIVER NORTH - W side of Clark between Ontario and Ohio

How often do the trolleys run?
Tours usually leave approximately every 10-15 minutes daily between 9:00 am & 5:00 pm. Occasionally there can be delays caused by traffic or weather.

Do tours operate in inclement weather?
We still operate our open-top buses on cold or rainy days.  With Chicago’s unpredictable weather, we’re unable to offer refunds due to weather, however, we’ll try to make these days comfortable for you.